Privacy Policy - Groupe Contex

Privacy Policy

GENERAL

Groupe Contex Inc. and its affiliated brands are committed to maintaining the confidentiality, security, and accuracy of Personal Information (as defined below) in our custody or control. This Privacy Policy is intended to inform you of our privacy practices regarding the collection, use, and disclosure of Personal Information. 

This Privacy Policy does not apply to the Personal Information of our employees, consultants, or other individuals assigned to Groupe Contex Inc., or to any information that does not constitute Personal Information.

RESPONSIBILITY

Groupe Contex Inc. is responsible for the Personal Information in its custody or control and has designated a privacy officer to ensure compliance with this Privacy Policy and applicable privacy laws. If you have any concerns, questions, requests, or complaints about the Privacy Policy or the management of your Personal Information, please contact our privacy officer at the following address:

Privacy Officer

Mailing address
Groupe Contex Inc.
355 Sainte-Catherine Street West, 5th floor
Montreal, Quebec H3B 1A5
Telephone
514 392-2009
E-mail
responsabledesdonnees@groupecontex.ca

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

Personal and Professional Information

The types of Personal and Professional Information we may collect from time to time may include your first name, last name, email address, business address, city, province, country, postal code, job title, organization, department, industry, type of organization, telephone number, organization size, membership in a professional order, financial or credit or billing information, as well as any other personally identifiable information (Personal Information). 

Collection, use and communication

Personal Information may be collected through your voluntary communication or through the use of our services or websites, purchases of our products, subscriptions to our publications, registration forms, surveys, participation in a contest or other promotion, or from third-party agents, contractors, vendors, or suppliers who provide us with products and services (Service Providers) or third-party business partners to whom we provide our products and services.    

We collect, use, and/or disclose your Personal and Professional Information for the following purposes:    

  • To create and maintain our customer accounts; 
  • To provide the product, service, or information you have requested; 
  • To send you information about the products and services you have requested or to answer your inquiries and questions;    
  • To process payments and collect outstanding amounts; 
  • To identify and protect against errors, fraud, theft, and other illegal activities; 
  • To better understand your needs and preferences; 
  • To conduct business operations; 
  • To provide customer service; 
  • To organize and administer contests and/or surveys; 
  • To inform you of new offers and promotions; 
  • To comply with legal requirements; and/or 
  • For any other purpose for which you otherwise provide your consent. 

Communications to Groupe Contex Inc.

We may communicate your Personal and Professional Information within our organization to better serve you and to inform you of the products and services offered by Groupe Contex Inc.

Communications to our Service Providers

Groupe Contex Inc. conducts business in Canada. We may transfer your Personal and Professional Information to Service Providers acting on our behalf for the purposes set out in this Privacy Policy. Please note that some of our Service Providers who process or manage Personal and Professional Information on our behalf may be located abroad. 

List of suppliers :

We take reasonable measures to ensure that your data is managed appropriately and securely, in accordance with this Privacy Policy, subject, however, to applicable legal requirements in foreign countries.   

Communication in commercial transactions

roupe Contex Inc. may engage in activities involving the sale, merger, or restructuring of all or part of its business or assets. In connection with these transactions, Groupe Contex Inc. may disclose your Personal Information to the acquirer or new business entity. If applicable, Groupe Contex Inc. will require these third parties to commit to protecting the confidentiality of your Personal and Professional Information in accordance with this Privacy Policy and applicable privacy laws. 

We make reasonable efforts to ensure that your Personal and Professional Information is used and disclosed in accordance with this Privacy Policy, unless we have obtained your consent for other purposes, or as otherwise permitted or required by applicable law. 

CONSENT

We collect, use, and disclose your Personal and Professional Information with your consent or as permitted or required by law. Your consent may be express or implied, depending on the circumstances and applicable laws. When you provide us with Personal and Professional Information about another person, we assume that you have obtained that person’s valid consent to allow us to collect, use, and disclose this information in accordance with this Privacy Policy. Any electronic communication we send you, whether on our behalf or on behalf of a third-party business partner, will include instructions on how to unsubscribe from such future communication. If you do not consent, please do not disclose your Personal Information to us or, where applicable, unsubscribe.    

Please note that we may be unable to provide you with services if you withdraw your consent for certain uses of your Personal Information.    

PRIVACY AND OUR WEBSITES

Groupe Contex Inc. sometimes collects Personal and Professional Information through its various websites. This section contains additional information about this collection. 

Cookies

By using a browser function called a “cookie” and other methods, Groupe Contex Inc. and its Service Providers may collect non-personal information when you visit our websites, such as data about the frequency of your visits to our websites, the duration of your visits, the number of pages you view, and the type of internet browser and operating system you use. A cookie is a small text file containing a unique identification number that identifies the visitor’s browser, without necessarily identifying the visitor, to our computers each time our websites are visited. Information about individuals who visit our websites is collected anonymously, meaning that no Personal Information is associated with this data, unless the visitor specifically provides us with such information (i.e., by registering for our services or sending us a message from our websites).   

In addition to the purposes identified in this Privacy Policy, we may use information obtained from our websites and share it with other organizations with whom we have business relationships to measure the use of our websites and improve their functionality or content. Groupe Contex Inc. and its third-party Service Providers may also use cookies and invisible pixels to deliver advertisements that are relevant and targeted to the interests of visitors to our websites.    

You can manage your cookies by installing a third-party program or by resetting your browser. Most browsers are initially set to accept cookies; however, you can delete or disable your cookies by changing your settings. If you choose to disable cookies on our websites, you may not be able to fully enjoy all the features of our websites.

Online communications

If Groupe Contex Inc. has identified you as a registered user of an online service we offer, we may combine and store information about your use of our websites and the online information you have provided to us with certain other online and offline information we may have collected.    

Public Forums

Some of Groupe Contex Inc.’s websites provide chat rooms and other public forums for internet users. Your voluntary communication of your Personal Information in these forums is not governed by this Privacy Policy. Groupe Contex Inc. is not responsible for any information communicated in its chat rooms and/or forums, and any such voluntary communications are public in nature and are made at your own risk. Although it is prohibited to use our forums to obtain email addresses for the purpose of sending unsolicited or unsolicited messages or spam, third parties may still capture your email address and send you emails if you post your email address; we cannot control such actions by third parties. We advise you to be cautious and attentive at all times when surfing the Internet. 

Searches

For your convenience, certain search functions may be available on our websites. We maintain archives of searched terms to learn more about the type of information our visitors are looking for and to improve our products and services. 

Hyperlinks

For your convenience, Groupe Contex Inc.’s websites may include hyperlinks to websites operated by third parties. By clicking on these hyperlinks, you will leave Groupe Contex Inc.’s websites for those of third parties, which may have different privacy policies and practices. This Privacy Policy no longer applies when you leave our websites. Please consult the privacy policies of these other parties before providing any Personal Information on their websites. Groupe Contex Inc. is not responsible for the collection, use, and disclosure of Personal Information practices of other parties that you may access from our websites and accepts no responsibility in this regard. 

Individuals under the age of 18

Individuals under the age of 18 should not provide or post Personal Information on our websites without the permission of their parent or legal guardian. We may request Personal Information from an individual under the age of 18 in connection with the administration of a contest. If applicable, we will ask for the consent of the individual’s parent or legal guardian before collecting the information.    

SECURITY

Groupe Contex Inc. has implemented reasonable security measures to protect the Personal Information in our custody or control. All Personal and Professional Information held by Groupe Contex Inc. is stored in a reasonably secure environment according to the nature of the information. Credit card information is processed using industry standard encryption technology. Groupe Contex Inc. limits the collection of Personal and Professional Information to what is necessary for the purposes identified by Groupe Contex Inc., except as otherwise permitted or required by law. Credit card information submitted to Groupe Contex Inc. is only used to complete the purchase and arrange for shipping (if applicable) and/or to conduct a credit check (if applicable). Our security policies and procedures are reviewed periodically and improved as needed. 

Only our authorized employees, agents, partners, or Service Providers may have access to Personal and Professional Information in our custody or control. We require all of our authorized employees, agents, partners, or Service Providers who handle Personal and Professional Information to use appropriate precautions to ensure the security and privacy of this information when handling it. 

ACCURACY AND ACCESS

We make reasonable efforts and measures to ensure that your Personal and Professional Information remains accurate, complete, and up-to-date. We will not regularly update your Personal and Professional Information unless it is necessary to do so. To help us ensure that your Personal and Professional Information is accurate and up-to-date, please inform us as soon as possible of any changes so that we can update our records. 

If you wish to request access to or modify the Personal and Professional Information about you in our custody or control, please submit a written request to our Privacy Officer at the address or numbers listed above. In all cases, we will handle access or modification requests in accordance with applicable law.    

CHANGES TO THIS PRIVACY POLICY

Groupe Contex Inc. reserves the right to make changes to this Privacy Policy at any time. Any such changes will be posted on Groupe Contex Inc.’s websites and will take effect immediately upon posting. We will take reasonable steps, if necessary, to inform affected individuals of any material changes. You may contact our Privacy Officer at the address or numbers listed above for a current copy of this Privacy Policy.

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